Web, Marketing, Sales & Marketing Automation, Cloud Communications

Websites

Organisations are moving away from high CAPEX models in favour of solutions that are delivered as a service (OPEX model). Coupled to this they require solutions that are constantly supported and able to evolve in line with business goals, objectives and messaging. Plexus were at the forefront of this change, removing the upfront costs associated with traditional website delivery models.

We are with you all the way, from initial project definition, design, delivery and beyond. We do not leave you to your own devices to populate or mange your website. Of course for clients that are inclined, every one of our packages comes with full content management, purposely built by us to be a very powerful, but also highly intuitive to use.

Marketing

For many clients, having an internal marketing team is cost prohibitive and for smaller businesses a full time resource is not actually necessary. Our team can create and deliver your marketing campaigns across all media and will work alongside you to help formulate a strategy that is aligned with your goals and objectives. For smaller companies we can act as a fully outsourced marketing team, bridging the gaps between internal departments. For larger clients we can complement internal marketing resources, supporting them with strategy and messaging where required.

Customer Relations Manager

Customer Relationship Management

CRM solutions have for a very long time been restricted by cost to larger corporate organisations. However, today these solutions are more accessible to small and medium businesses allowing them to leverage technology previously out of reach.

We are able to automate sales and marketing processes ensuring your sales team is fully equipped with meaningful information regarding existing and prospective customers. Email campaigns can be targeted at relevant audiences based on interest and previous engagement, with automatic lead scoring creating tasks for sales team follow-up.

Customer experience can be improved through an integrated Cloud Phone System, matching inbound calls with client records and opening client details for the individual answering the call.

There are infinite possibilities and our team is here to continuously support your platform on a monthly basis, helping you to fully harness the benefits this technology can deliver. You simply let us know what you need to achieve and we do the hard work, leaving your team to look after new sales and clients.

Cloud Communications

For many organisations the last core business function clinging on to its physical on-premise roots is the telephone system and the Private Branch Exchange (PBX).

Aside from the costs and challenges of supporting these legacy systems, the way your staff and your customers now communicate in both their personal and professional lives has changed rapidly over the last decade. Almost everybody who uses a mobile phone communicates with friends and family through one or more of an ever growing list of Omni-channel capable applications.

Moving to a cloud based Unified Communications (UC) platform will mobilise your workforce, allow your organization to reach customers over multiple social channels and provide tight integrations with your CRM and back office systems.

Why choose us

We work in true partnership being accountable for everything we do. We do not believe in making things sticky for customers or hiding behind contracts, we simply want a relationship that works both ways.

If we do not deliver then why should you be held to a contract? We are a monthly pay as you go service that you can turn off, on or scale both up or down at a moment’s notice.

Cloud Communications

The days of requiring an onsite PBX are over. With the latest cloud based Unified Communication systems you can mobilise your workforce, collaborate easily with video and file sharing and also reach your customers over multiple channels, all from a single easy to use system.

Websites

The web industry is changing, not only driven by advances in technology, but also in the way businesses procure web services. With Plexus you can have an incredible website that will produce results without the traditional upfront costs; we are pioneers in the As-a-Service web delivery model.

Social Media

Your customers will be using a multitude of social platforms such as Facebook, Twitter and LinkedIn and will expect you to be present here to. Marketing and providing support to your customers over their preferred social channels will gain your brand preference and ensure your messages are seen.

Pay Per Click

Pay Per Click advertising means that you are paying for an advert to appear in search engine results. A cost is only incurred when a visitor clicks on your advert. This can be a powerful way to find qualified customers if done correctly but a money drain if executed poorly. We can help you do it the right way to maximise your investments.

Re-Marketing

Re-Marketing is a great way to keep your brand in front of people who have visited your website. It allows you to deliver useful content across multiple channels to ensure you are kept in mind as you move them closer to a purchase decision. We can help you with the right tools and messages.

GRAPHIC DESIGN

Branding is more than just producing a logo. Well researched and creatively designed branding builds positive associations with your company and the brand values you wish to portray. Our design team have decades of experience to ensure you have a powerful and consistent brand across all touch points.

VIRTUAL MARKETING TEAM

For many businesses having an internal marketing team is cost prohibitive and for smaller businesses a full time resource is not actually necessary. We can both compliment your existing team filling any gaps, or alternatively leave everything to us and you will be in safe hands.

Email Broadcast

We all receive a huge number of marketing emails to the extent that many believe email marketing is no longer effective. We disagree; email marketing that provides relevant and valuable content to your customers will position you as a welcome source of information and help you to build a pipeline of qualified leads.

Contact & Task Management

Are you still running key business functions from spreadsheets? If so you are possibly not alone, but there is a far better way. Speak to us about deploying a CRM system that could revolutionise your sales operations and integrate with your communications system and many other business processes.

The Plexus Way

We aim to deliver enterprise-class business solutions in an affordable subscription based package for small to medium organisations. We work with industry segment leaders and newcomer disruptive technologies to provide solutions that can be tailored to your business needs.

Why we are different

Our goal is to provide the quality service, great customer experience and innovative solutions.

We are confident you will not want to leave us, so for every service we directly deliver we don’t need a contract to make you stay!

You are no longer on your own, you have a team of experts behind you. You get to carry on doing what you do best!

We want to be accountable for every service we deliver, providing reports, results and actionable data, along with transparent feedback, both good and bad.

Some success stories

Here you will find some of our recent projects. We have a varied client base incorporating sole traders, a small businesses through to larger corporates.